CLIENT CHARTER

Complete the construction of the Newest Poor People’s Housing Project (PPRT) to build in three (3) months and repair PPRT houses within one (1) months after the Letter of Acceptance is issued.

Rural Road Transport Project (JPD) is completed no later than two (2) months from the date of site ownership.

Social Amenity Project (PAMS) is completed no later than six (6) months from the date of site ownership.

KEDA College students will awarded the Malaysian Skills Certificate (SKM) by completing the course for at least twelve (12) months and Malaysian Skills Diploma (DKM) for twenty-four (24) months.

Payment to the supplier will be made electronically within fourteen (14) days from the date the complete document is received.

All public complaints will be given initial feedback within five (5) working days after the complete complaint is received.

***Nota : KEDA Client’s Charter was amended on 20 March 2023.